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Customer Support: >How' To: >Use Fixed Line Voice Mail

Use Fixed Line Voice Mail

step 1
TAKE ADVANTAGE OF THESE BENEFITS WITH PNCC VOICE MAIL FOR YOUR FIXED LINE TELEPHONE:
• 24-hour answering after 30 seconds (about 4-5 rings) or whenever line is busy
• Lets you retrieve your messages from any phone!
• Personal Identification Number protects your privacy
• Personalized greeting you can change easily
• Date & time notation
• Saves messages up to 30 days

step 2
HOW TO GET STARTED & Set Your Own Personal Identification Number
1) Call 587-9960
2) Enter your 7-digit phone number when asked.
3) Press #
4) Enter your 4-digit Personal Identification Number(PIN) 1234 when asked. You now have access to Message and Personal Options.
5) Record a personal greeting for your callers (see below).
6) Change your Personal Identification Number (PIN) to a number of your choice that will become your own personal security code. Write it down in a safe place in case you forget it.

step 3
HOW TO SET YOUR PERSONALIZED GREETING You can change your Personal Greeting at any time.Just follow steps 1-4 in “Getting Started” and then…
1) Press 4 for Personal Options
2) Press 3 to Change Greeting
3) Press 2 to Start Recording
4) Press any key to stop recording. You can listen to your recording and re-record your greeting at any time. Your recording replaces the tutorial and callers will hear your voice once you have set this option. Change your message as often as you like to keep your callers informed. When you’re done with this function, press # to return to the Main Menu, or hang up.

step 4
CHECKING YOUR MESSAGES PNCC Voice Mail lets you know you have a message automatically by giving you an extra set of beeps or stutter dial tones when you pick up the phone instead of your normal steady tone. You will continue to hear this tone until you either erase or save all new messages. (Phones with voice mail visual indicator capabilities will show you a light or a special symbol on the display if you have messages.) PNCC Voice Mail lets you check your messages from any touch-tone phone anywhere in the world! Just call into the Voice Mail system at (680) 587-9960 and follow the instructions.
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